MilaneMILANE
    Data Privacy & Security

    Privacy Policy

    Rashid Dorleans (trading as Milane)

    Effective Date: January 1st, 2026
    Strict Confidentiality Guarantee

    Important Notice Regarding Text Messaging Data

    Rashid Dorleans ("we," "us," or "our") trading as Milane DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

    ✓ All text messaging originator opt-in data is kept strictly confidential and securely protected.

    Section 01

    Information We Collect

    Personal Information

    Name, email address, phone number, physical address, payment information when you make a purchase or request a quote, and timestamped opt-in consent records for all communication channels.

    Non-Personal & Usage Data

    IP address, browser type, device details, website navigation patterns, operational analytics, cookies, and essential session technologies to ensure optimal performance.

    Customer Communications

    Records of service requests, appointment scheduling details, communication history, technical inquiries, and post-service feedback.

    Section 02

    How We Use Your Information

    Providing, operating, and personalizing our services
    Processing secure transactions and automated invoicing
    Sending appointment confirmations & reminder notifications
    Enhancing website functionality and optimizing customer experience
    Implementing security measures and fraud prevention protocols
    Maintaining verifiable records of explicit consent and preferences
    Section 03

    SMS Messaging & TCPA Compliance

    By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and essential updates.

    Explicit Opt-In & Consent

    You will only receive messages if you have explicitly opted in via our website forms or phone calls. We maintain secure, timestamped records of all opt-in actions in strict compliance with the Telephone Consumer Protection Act (TCPA).

    Instant Opt-Out Mechanism

    You can cancel SMS notifications at any time by replying "STOP". You will receive a single final confirmation message, and no further text messages will be sent unless you explicitly re-subscribe.

    Privacy Concerns or Questions?

    If you have any questions regarding this Privacy Policy, your data privacy rights, or wish to manage your communication preferences, please reach out to our team: