Turn Happy Customers Into Your Best Marketing

Your AI receptionist works 24/7 and helps your business build trust and stay in control of your online image automatically/

Did You Know?

  • Studies show that over 90% of people read online reviews before choosing a local business.

  • 87% say they won’t consider a business with less than a 4-star rating.

    The truth is simple: Even one bad review, or a lack of good ones, can turn away potential customers before they ever call or visit.

    But when reviews flow consistently, and the business responds professionally, trust skyrockets.

The Problem

Most small businesses don’t struggle because of bad service, they struggle because happy customers stay silent.

People with great experiences rarely leave reviews, while the few who had an issue often do.

Without a system in place, reviews become random and unbalanced, giving the wrong impression of the business.

On top of that, tracking, replying, and asking for feedback takes time that most owners simply don’t have.

The result? A great local business that looks invisible online, while competitors with more reviews attract all the attention.

Our Solution

Reviews aren’t just nice to have, they shape how people see a business. A strong online reputation means more trust, more customers, and more growth. MILANE’s Reputation Management helps businesses build and maintain that trust effortlessly. The system automatically asks customers for reviews after every visit or service, increasing both the number and consistency of new reviews. Every review, good or bad, is received and handled professionally. Positive reviews are celebrated, while negative ones are addressed with care. The system will automatically respond to a 100% of all reviews and alert the team when personal follow-up is needed.

This consistent flow of honest feedback helps businesses stay connected with their customers, correct mistakes quickly, and maintain a positive online reputation that grows stronger over time.

How it Works?

MILANE’s Reputation Management runs quietly in the background, encouraging feedback, improving visibility, and keeping the business reputation spotless.

  • Requests go out automatically

    After a purchase, appointment, or visit, customers receive a friendly message asking for a quick review.

  • Reviews are collected and posted

    Satisfied customers share their experience on Google or other platforms, helping boost the business’s visibility.

     

  • Negative reviews are handled with care

    If a review isn’t positive, the system notifies the business and sends a professional, human-sounding response that acknowledges the issue and aims to fix it.

  • Every review is tracked

    All feedback, from glowing praise to critical comments, is stored in one simple dashboard, making it easy to monitor reputation and responses.

    The result: more reviews, faster responses, and a reputation built on real service and accountability.